All returns must be postmarked within 30 days of the purchase date, and all items shipped must be returned.
Return Process
To return an item, please email customer service at [email protected] to obtain the address and a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and mail your return to the address:
[Company Name]
[Attn: Returns]
[Street Address]
[City, State Zip]
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a traceable method to mail your return.
Refunds
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 2 days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Please Note
Our warranty service is limited to all purchases made from William Tell Archery. If you purchased through a different retailer, please contact them directly.
Sale items are Final Sale and cannot be returned.
Free User Support
Please contact us at [email protected] for support