Domestic shipping includes the continental United States and the price is at no charge. Shipping to Alaska, Hawaii, U.S. territories, and APO/FPO addresses can be quoted individually.
Following credit authorization and verification, you will receive your order within 5-10 business days. This is an estimate. This does not include weekends or holidays. Standard Shipping will be via UPS Ground or USPS Priority Mail. You will receive a shipping notification email that will notify you of the carrier and tracking options. Most orders are shipped within 1-3 business days depending on availability.
INTERNATIONAL SHIPPING (take advantage of our 5% discount on international purchases)
- Please contact us for a shipping quote.
- Please make sure you are aware of your country’s restrictions in the kind of product you are purchasing , William Tell Archery is not responsible for items confiscated by your country’s customs office.
Countries we USUALLY do business with and we are aware there are not restrictions for crossbows or bows (as of Aug 2017):
Canada Great Britain India Argentina Chile Brazil
Germany Portugal France Belgium Israel New Zealand
Japan Spain (licence needed) Mexico Switzerland Netherlands Philippines
If your country is not on the list , please contact your customs office.
We can’t ship to Australia complete crossbows , the item needs to be disassembled and shipped in two parcels.
TAXES AND DUTIES
Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is 20% of the dollar amount of the merchandise. However, this is a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
William Tell Archery can not control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees.
If you refuse a shipment from William Tell Archery , you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to William Tell Archery. This amount will be deducted from your merchandise refund. In the instance that the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
All prices listed on our site are in US dollars, and charged in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates.
POLICY AND TERMS
By placing an order at William Tell Archery, you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to us. This also applies to any shipments that are refused by you at delivery.
Please note that some countries will impose tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by their respective government.
Foreign orders are usually shipped via USPS and can take 2-4 weeks to receive. Please note that some orders may be assessed additional shipping charges due to weight and size limitations. This predominately applies to orders with large quantities of boots and shoes. If your order requires additional charges, you will be contacted to approve these charges before we ship your order.
Refused or Undeliverable Packages
Orders that are refused will be charged the original shipping plus return shipping to us. Orders shipped via UPS are subject to the ‘Terms and Conditions of Service’ as detailed on UPS.com.
Want to reship a refused or undeliverable package? The new shipping costs depend on which new shipping method you choose.
If you would like to cancel an order that has been returned to us, you will be responsible for return shipping costs and a 15% restocking fee will be deducted from your refund to cover the cost of processing your order.
We reserve the right to void or refund a payment for any order at any time for any reason. Please email us at firstname.lastname@example.org if you have questions or concerns.
Will the shipping carrier leave my package at my front door or will they require a signature?
It is up to the shipping carrier whether they feel it is safe to leave the package or require a signature. To receive a package with guaranteed signature required there will be a $3.00 fee and you will need to note your request in the Comment Section when checking out at the time you place your order. You can also e-mail us at sales@Williamtellarchery.us
I am an international customer. Why did I have to pay additional fees to accept delivery of my package?
Some countries will impose additional tariffs on items shipped abroad. The customer is responsible for any country specific tariffs and duties added by your respective government. Please contact your mail and customs officials for additional information.
Can you ship to my country?
Contact your local post office to see restrictions in importing crossbows.